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NovelHealth
- New York, NY
About this business
NovelHealth is a healthcare technology company that provides patient engagement, patient experience, and reputation management solutions for healthcare providers. The company's software platform offers a suite of features that help providers improve patient engagement, including digital check-in, online scheduling, and patient surveys. NovelHealth also offers a reputation management solution that helps providers manage their online reputation and respond to patient reviews. The company's services are available to healthcare ... read more
Location details
80 Pine Street, 21st Floor, New York, NY, 10005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent support
Business response:
Hi, Carmen. At NovelHealth, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (516) 696-8340!
Thank you for the prompt check in and great care that I received today.
Business response:
Thank you for sharing your feedback, Irene. If you would like to discuss your experience further, please do not hesitate to reach out to us at (516) 696-8340 or sales@novelhealth.ai. We would love the opportunity to address any concerns you may have.
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Business response:
We appreciate your feedback, Dr. If you would like to discuss your experience further, don't hesitate to reach out to us at (516) 696-8340 or sales@novelhealth.ai. We would love the opportunity to resolve any issues.
Live example
Business response:
Hello, Sherri. It is regrettable to learn that we did not live up to your standards. At NovelHealth, we have very high expectations for ourselves, and we would welcome the chance to make things right. Please feel free to contact us at (516) 696-8340.
Thank you for your feedback
Business response:
Hi [name], Thank you for reaching out to NovelHealth! We aim to provide positive experiences at all times, and would like to know if there is anything we could do to improve your experience with us. Please contact us at (516) 696-8340, and we will be happy to assist you. We appreciate your feedback!
Hi, this is Dr. Keith Siller. I have been in practice for 30 years and remain grateful for the opportunity to help any patient who may need my expertise as a General Neurologist and Vascular Neurology subspecialist. My office provides personalized care in an unrushed private setting where your calls are answered by an actual secretary and you are always treated with respect and compassion. Thank you for trusting me with your brain health. We look forward to taking care of you should you need us!
Business response:
Hi, Dr Keith. We appreciate the kind words and are glad we could provide you with a positive experience!
I loved the experience
Business response:
Hello, Ana. At NovelHealth, we strive to provide excellent customer service. Is there anything we could do to improve the experience for you? Please call us at (516) 696-8340.
Thanks for the service
Business response:
Hi, Carly. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at NovelHealth and would love the opportunity to improve. Please get in touch with us at (516) 696-8340!
Great experience
Business response:
Hey, [name]. We really want to make sure everything is going well at NovelHealth. Is there anything we could do better? If so, please call us at (516) 696-8340. We're here to help!
Frequently asked questions about NovelHealth
How is NovelHealth rated?
NovelHealth has a 4.8 star rating with 46 reviews.
When is NovelHealth open?
NovelHealth is closed now. It will open at 8:00 a.m.